Simone joined the Insurance Industry in 2019 after a career change from retail management. She has since obtained her Tier 1 in Insurance Broking and plans to continue her studies with the Diploma of Insurance Broking. Simone has an extensive background in customer service and is keen to utilise these skills in the insurance sector. With ongoing training and mentoring from her experienced colleagues she strives to further her insurance knowledge and prides herself on offering her clients excellent customer service and enjoys helping her clients understand their insurance needs.